City of Toledo Website & Social Media


Mayor Bell saw a need for technology savvy person to manage & growth traffic to their website, social media & explore new technologies for online engagement. They hired me as I originally conducted my master research study on Best Practices for Engaging Citizens in Municipalities with the City of Toledo as a Base city of the study. [...]

Best Practices for Engaging Citizens


Municipalities today are faced with many challenges and one of those challenges is engaging more with the community. Social media is one area many municipalities have not tapped into to connect with the community. Municipalities that have branched out into social media are using Facebook and Twitter are their main engagement tools. The purpose of [...]